PRIVACY POLICY

Here at What’s On we are committed to protecting your personal information and being transparent about how we might use this within our organisation.

The information you give us allows us to provide you with updates relating to the nature of our business - news and events happening across the region, via regular newsletters.

All information gathered is in accordance with current GDPR laws concerning the protection of personal information.

ABOUT WHAT’S ON

What’s On Media Group provides up-to-the-minute information about theatre, music, film, visual arts and events across the region.

Since 1986, What’s On has consistently got bigger and better. As a group we produce six monthly What’s On print titles which are supported by our website, e-newsletters and ever-increasing presence on social media.

INFORMATION COLLECTION

There are two ways in which we collect your data:

You can sign up to be included on our mailing list by registering your email address on the home page of our website.

You can enter one of our online competitions where your information will automatically be retained.

Click the opt out button should you not wish us to do this.

WHAT WE HOLD ON OUR DATABASE

If you register on our website, we will ask for the following:

First and last name, email address, postcode and telephone number. All of these fields are optional with the exception of email.

From time to time we will ask those on our mailing list to take part in a Readership Survey.

Information gathered helps us find out more about personal preferences in regard to entertainment, and assists us in improving our services to meet the needs of the end user. Any storage of personal information will conform with GDPR law and only be used for its intended purpose - as stated above.

THIRD PARTIES

We will never share your information with a third party without your say so. The only exception to this is when you are selected as a winner of one of our competitions. When this happens, we will need to pass your email on to the venue / organiser to arrange your prize. We would always notify you via email / telephone beforehand.

COOKIES

Cookies are small text files that are automatically placed onto your device by some websites that you visit, including ours. They are widely used to allow a website to function effectively and are also used to measure traffic for statistical reporting.

We use cookies to make the website faster and more efficient and identify what improvements we can make.

We also have marketing cookies which are tracked by third parties. These cookies relate to third party advertising on our website, including banner and MPUs.

You can get more information about cookies at allaboutcookies.org

YOUR DEBIT AND CREDIT CARD INFORMATION

We will only ask for this should you wish to take a magazine subscription with What’s On. Card information is only taken over the phone and used to process the sale. Your personal details will always be destroyed once payment is confirmed.

MAINTAINING YOUR PERSONAL INFORMATION

Should you change your mind and request we remove you from our database, this will be processed within 48 hours.

Your right to privacy is very important to us and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

We are adamant that the information you supply to us will in turn benefit you by allowing you to access information on news and events across the region. We will always protect your personal information.

We will not provide any of your personal information to other companies or individuals unless required to by law, or unless you specifically authorise us to.

QUESTIONS AND CONTACT DETAILS

Should you have any questions about any information laid out within this document, or require further clarification, then please don’t hesitate to contact us.

By email: info@whatsonlive.co.uk

By post: What’s On Media Group, 13/14 Abbey Foregate, Shrewsbury, Shropshire, SY2 6AE